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At PipedUp, we are committed to ensuring that our website and services are accessible to everyone, including people with disabilities. We want all our visitors to enjoy a smooth and user-friendly experience when using PipedUp.co.uk.

Accessibility Statement

Last updated: September 2025

What accessibility means to us

An accessible website allows all visitors – regardless of ability – to browse, read, and interact with our content with ease. We believe that good accessibility reflects our wider values of reliability, inclusivity, and excellent service.

Accessibility adjustments on this site

We have designed and adapted PipedUp.co.uk in line with the WCAG 2.1 AA accessibility guidelines. This means our website is compatible with assistive technologies such as screen readers and can be navigated using only a keyboard.

To improve accessibility, we have:

  • Set the language of the site for clarity.

  • Ensured logical page structures with clear headings.

  • Added alternative text to images.

  • Used colour contrasts that meet accessibility standards.

  • Reduced or avoided the use of unnecessary motion.

  • Ensured videos, audio files, and documents are accessible where possible.

  • Designed forms and navigation to be simple and easy to use.

Partial compliance

Some content on our website may link to or display material from third parties (for example, embedded maps or supplier resources). While we make every effort to ensure accessibility, we cannot fully control third-party content and therefore declare partial compliance for these areas.

Accessibility in our services

Beyond our website, we are also committed to accessibility in our services. When arranging plumbing, heating, construction, or landscaping work, we take into account the needs of all customers and will provide information or assistance in alternative formats if requested.

Requests, issues, and suggestions

We are always working to improve accessibility and welcome feedback. If you encounter any accessibility issues on our site, or if you need further support, please get in touch with us:

We aim to respond to all accessibility requests within 5 working days.

Our commitment: Accessibility is an ongoing journey. At PipedUp, we are dedicated to making our services and website as inclusive as possible for every customer.

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